The FAQs on the Hurricane Harvey Information for Providers Page on Texas Health and Human Services (HHS) website has been updated. HHS is waiving co-payments for CHIP covered services, including pharmacy, for CHIP members with a permanent address in one of the Hurricane Harvey FEMA-declared disaster counties. Co-payments are waived for services provided Aug. 25 through Nov. 30, 2017. Therefore, providers must not require or collect co-payments for CHIP members living in or displaced from a Hurricane Harvey FEMA-declared disaster county. Providers should contact the Provider Line at 1-800-645-7164 for updated co-payment information. Managed care organizations will compensate providers for waived CHIP copays. HHSC has directed MCOs to establish a process no later than November 15, 2017, and to collect a form from providers attesting that the co-pay was not collected. Providers should contact MCOs to learn about the process.
